Baltimore’s transportation department started a citywide pothole repair program this week after recent snow caused road damage.
What’s Happening: The Baltimore City Department of Transportation is sending crews across the city to fix potholes reported through the 311 system. The agency said it will prioritize locations based on service requests.
What’s Important: Residents can report potholes by calling 311, using the 311 app, or submitting requests online. The department said it will post updates showing how many potholes have been filled and where crews are working.
How the 311 System Works: Baltimore’s 311 service allows residents to report non-emergency city issues including potholes, broken streetlights, and missed trash pickup. Reports can be submitted by phone at 311, through the city’s website, or using the mobile app. The system tracks requests and assigns them to the appropriate city department.
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